Meet Our Staff

Donna V. Bradley, Billing Specialist

Donna Bradley joined Laborde Eye Group in the fall of 2016. A native of Black Mountain and former Navy wife, she has lived in Great Lakes, IL, Key West, Florida, and Charleston, SC. After settling back in WNC in 1994, she has worked in finance and administrative positions including construction, property and casualty insurance, and medical billing. She has several years of experience in hospice and physician billing. In her spare time she enjoys quilting, home decorating, camping and trips to the beach.  She also cherishes spending time with her two grown children and grandson.

Amanda Branch, COA, Surgery Coordinator

Mandy Branch Amanda Branch, a native North Carolinian, born in Sylva, NC and has lived most of her adult life in Asheville. “Mandy” has worked in the healthcare industry for over 10 years. During that time, she became interested in the field of Ophthalmology and eye care in particular. She assists our physicians in getting patients fully informed about surgery and scheduled at Pardee or AdventHealth. She also works  as a tech in the clinic, working up patients. When not in the office, Mandy loves to fish, spend time with her daughter, and watch NFL football.

Heather Byrnside, OCS, OSC

heather A lifelong resident of Western North Carolina, Heather graduated from Blue Ridge Community College with a Medical Office Certificate. She has been employed in Ophthalmology since 2005, serving a variety of roles, both clinical and administrative billing.  Heather furthered her certification as Certified Ophthalmic Scribe while working at Laborde Eye Group, and most recently earned the designation of Ophthalmic Coding Specialist through the professional organization, JHACPO. Multi-talented, with an easygoing personality, Heather is currently a billing specialist at Laborde Eye Group. She also assists in the clinic when needed. In her spare time, she enjoys spending time with her family and attending sports events with her two children.

Susan Laborde

susan Susan has lived in Hendersonville since 1991. Together with her husband Robert, Susan raised three daughters, all graduates of HHS. Ms. Laborde, prior to moving to North Carolina, was an educator, teaching high school and middle school English for twelve years. She holds a BS and MA degree from Louisiana State University. At present, she serves as the practice coordinator for Laborde Eye Group. Ms. Laborde concentrates on patient education, community outreach and service, as well as office and financial responsibilities. Active in community affairs, she has served with various county non-profits, including Helping Hand Developmental Center, Children and Family Resource Center, both local hospital foundations, Flat Rock Playhouse Foundation, The Arts Council of Henderson County, and the Land O’ Sky Garden Club. When time allows, Ms. Laborde is an avid gardener, competitive tennis player, and enjoys traveling.

Marie-France Lachance

Marie-France Lachance has been part of the Laborde Group since April 2015 in the initial capacity of Patient Financial Services Specialist with subsequent promotion from Specialist to Manager. Career growth is measured from over 25+ years of experience in patient financial services, practice management, consulting, in settings such as private practice, medical specialty groups, university medical school, corporate healthcare business administration. This also included ownership of a medical billing and practice administration company for over ten years. A Nursing degree interrupted by the Vietnam Conflict, her Education includes a Bachelor’s Degree in Healthcare Technology, a Registered Healthcare Underwriter (RHU) insurance designation, a pending additional insurance designation of Registered Employee Benefit Consultant (REBG), and all lines Insurance Adjusters License, and an Agent licensed in Life, Health & Variable Annuities Insurance. Personal interest includes music, golf, art, cuisine, literature, and life as a whole.

Krista Marshall, COT, Clinic Manager

krista Krista is a native of Henderson County. She has been in the ophthalmology field since 1997 and currently serves as Clinic Manager for Laborde Eye Group. Krista has worked closely with     Dr. Laborde for over 20 years. In 2006, she was the recipient of the JCAHPO scholarship award and now holds her COT, Certified Ophthalmic Technician. In August of 2007, she was a charter member of the Hendersonville Evening Lions Club where she served as Secretary. In 2008 she had the privilege of being a spokesperson for Park Ridge Hospital (now Advent Health) as they expanded their hospital with a state of the art obstetrics floor and surgery suites. She supports Unite For Sight, which is an organization helping restore sight to thousands across the world.  In her spare time, she enjoys spending time with her family and playing the violin.

Janette Helton, COA

Janette Helton A native of Asheville, Janette joined the LEG team with a great deal of optometric experience and has been eager to learn more about ophthalmology and the treatment for cataracts, glaucoma, and retinal diseases. She is devoted to her family, siblings, and her blue nose pitbull. When possible, Janette is out of doors, hiking, and playing with her pets. After just a few months at LEG, she is considering studying for her COT certification. She has a great work ethic and enjoys meeting so many interesting patients working with Dr. Capps as scribe and ophthalmic assistant.

Alexis Hoover

Alexis Our newest technician, Alexis Hoover, joined us in early 2021. Born in Florida, but raised here in Hendersonville, Lexy, as she prefers to be called, is passionate about adding to her knowledge in the field of medical eye care. Previously, Lexy was employed by a local optometrist and got her start there. She has joined Laborde Eye Group with the intention of becoming a certified ophthalmic technician. She enjoys meeting people and has been an enthusiastic member of our team. Lexy is an avid hiker, especially with her furry friends. When she is not in the gym or hiking, she enjoys reading and socializing with friends.