Donna V. Bradley, Billing Specialist
Donna Bradley joined Laborde Eye Group in the fall of 2016. A native of Black Mountain and former Navy wife, she has lived in Great Lakes, IL, Key West, Florida, and Charleston, SC. After settling back in WNC in 1994, she has worked in finance and administrative positions including construction, property and casualty insurance, and medical billing. She has several years of experience in hospice and physician billing. In her spare time she enjoys quilting, home decorating, camping and trips to the beach. She also cherishes spending time with her two grown children and grandson.
Amanda Branch, COA, Surgery Coordinator
Amanda Branch, a native North Carolinian, born in Sylva, NC and has lived most of her adult life in Asheville. “Mandy” has worked in the healthcare industry for over 10 years. During that time, she became interested in the field of Ophthalmology and eye care in particular. She assists our physicians in getting patients fully informed about surgery and scheduled at Pardee or AdventHealth. She also works as a tech in the clinic, working up patients. When not in the office, Mandy loves to fish, spend time with her daughter, and watch NFL football.
Heather Byrnside, OCS, OSC
A lifelong resident of Western North Carolina, Heather graduated from Blue Ridge Community College with a Medical Office Certificate. She has been employed in Ophthalmology since 2005, serving a variety of roles, both clinical and administrative billing. Heather furthered her certification as Certified Ophthalmic Scribe while working at Laborde Eye Group, and most recently earned the designation of Ophthalmic Coding Specialist through the professional organization, JHACPO. Multi-talented, with an easygoing personality, Heather is currently a billing specialist at Laborde Eye Group. She also assists in the clinic when needed. In her spare time, she enjoys spending time with her family and attending sports events with her two children.
Susan has lived in Hendersonville since 1991. Together with her husband Robert, Susan raised three daughters, all graduates of HHS. Ms. Laborde, prior to moving to North Carolina, was an educator, teaching high school and middle school English for twelve years. She holds a BS and MA degree from Louisiana State University. At present, she serves as the practice coordinator for Laborde Eye Group. Ms. Laborde concentrates on patient education, community outreach and service, as well as office and financial responsibilities.
Active in community affairs, she has served with various county non-profits, including Helping Hand Developmental Center, Children and Family Resource Center, both local hospital foundations, Flat Rock Playhouse Foundation, The Arts Council of Henderson County, and the Land O’ Sky Garden Club. When time allows, Ms. Laborde is an avid gardener, competitive tennis player, and enjoys traveling.
Marie-France Lachance has been part of the Laborde Group since April 2015 in the initial capacity of Patient Financial Services Specialist with subsequent promotion from Specialist to Manager.
Career growth is measured from over 25+ years of experience in patient financial services, practice management, consulting, in settings such as private practice, medical specialty groups, university medical school, corporate healthcare business administration. This also included ownership of a medical billing and practice administration company for over ten years.
A Nursing degree interrupted by the Vietnam Conflict, her Education includes a Bachelor’s Degree in Healthcare Technology, a Registered Healthcare Underwriter (RHU) insurance designation, a pending additional insurance designation of Registered Employee Benefit Consultant (REBG), and all lines Insurance Adjusters License, and an Agent licensed in Life, Health & Variable Annuities Insurance.
Personal interest includes music, golf, art, cuisine, literature, and life as a whole.
Krista Marshall, COT, Practice Administrator
A native of Henderson County, Ms. Marshall has been in the field of ophthalmology since 1997. With her 25 years of experience, Krista currently serves as both the Clinic Manager and the Practice Administrator for Laborde Eye Group. She has worked with Dr. Laborde for over 20 years to serve the thousands of patients who have sought his care. Her work involves every facet of keeping a modern medical practice running smoothly, as well as patient care, and keeping up her credentials as a certified ophthalmic tech. In addition, she has helped many patients navigate the statewide programs designed to assist those living and working with low vision. Over the years, Krista has garnered several awards and recognitions: a JCAHPO scholarship and was named Secretary of the Evening Lions Club, which she is a charter member.
Krista also supports Unite for Sight, which is an organization helping restore sight to people around the world. In her spare time, she plays the violin and spends time with her family.